The eBay Digital Service Efficiency (DSE) dashboard helps eBay to see the full cost, performance and environmental impact of customer buy and sell transactions, giving eBay a holistic way to balance and tune its technical infrastructure.
Much like a dashboard in a car, DSE offers a straightforward approach to measuring the overall performance of the eBay engine - its technical infrastructure, across four key business priorities: performance, cost, environmental impact, and revenue.
Our intent by releasing DSE, and our corresponding data, is to establish a baseline for 2012 and then set productivity and efficiency goals for 2013. Our goals for the year ahead are as follows:
- Increase transactions per kWh by 10% year over year
- Reduce cost per transaction by 10% year over year
- Reduce carbon per transaction by 10% year over year
We’ll be updating and reporting out on all the numbers in the dashboard and our progress on our improvement goals each quarter.
For more information please download the DSE solution brief.